LOY

Terms and Conditions

Last Updated: [23/03/2024]

Welcome to LoyLuxury.com! These terms and conditions outline the rules and regulations for the use of LoyLuxury.com’s Website, located at www.loyluxury.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use LoyLuxury.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing LoyLuxury.com, you agreed to use cookies in agreement with the LoyLuxury.com’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, LoyLuxury.com and/or its licensors own the intellectual property rights for all material on LoyLuxury.com. All intellectual property rights are reserved. You may access this from LoyLuxury.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from LoyLuxury.com
  • Sell, rent or sub-license material from LoyLuxury.com
  • Reproduce, duplicate or copy material from LoyLuxury.com
  • Redistribute content from LoyLuxury.com

This Agreement shall begin on the date hereof.

**Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. LoyLuxury.com does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of LoyLuxury.com,its agents, and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, LoyLuxury.com shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

LoyLuxury.com reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant LoyLuxury.com a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law, and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of LoyLuxury.com; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to LoyLuxury.com. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of LoyLuxury.com’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

Your Privacy

Please read Privacy Policy.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all

By accessing this website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Eligibility
  • To engage with LOY Luxury, you must be at least 18 years old or have legal parental/guardian consent. By using our services, you confirm that you meet these criteria.
2. Shipping and Delivery
  • We ship our meticulously crafted products to various countries, including the UAE, UK, Saudi Arabia, USA, Japan, Singapore, and, of course, India.
  • Shipping times and costs vary based on your location. Please refer to our Shipping Policy for detailed information.
3. Product Descriptions and Pricing
  • We strive for accuracy in product descriptions, images, and pricing. However, occasional errors may occur. If you notice any discrepancies, kindly inform us.
  • Prices are listed in Indian Rupees (INR) unless otherwise specified.
  • Please note that pricing on our website may vary due to currency conversions, as our base prices are in Indian Rupees. These conversions are subject to change at any time, resulting in fluctuations in prices. We appreciate your understanding.
4. Warranty and Returns
  • Products purchased directly from our official website are covered under warranty. If you encounter any issues, reach out to our customer support team.
  • For returns, please follow our Shipping and Return Policy guidelines.
  • Regrettably, we are unable to extend warranties to customers purchasing from outside of India due to circumstances beyond our control. While we strive to provide exceptional products and services to all our customers, international transactions present unique challenges that affect our ability to offer warranties. Factors such as shipping logistics, international regulations, and varying warranty requirements across different countries make it impractical for us to provide the same level of warranty coverage to customers outside of India. We apologize for any inconvenience this may cause and assure you that we are continually exploring solutions to improve our international offerings. Despite the absence of warranties, we remain committed to delivering high-quality products and excellent customer service to all our valued customers worldwide. Thank you for your understanding and continued support.
5. Intellectual Property
  • All content on LOY Luxury, including images, logos, and text, is protected by intellectual property laws. Unauthorized use is strictly prohibited. 
  • All content, including but not limited to images, logos, and text, displayed on Loy Luxury’s website is protected by intellectual property laws, including copyright and trademark laws. Any unauthorized use, reproduction, distribution, or modification of our content is strictly prohibited and may result in legal action. We have invested significant time, effort, and resources into creating and curating the content on our website to ensure its uniqueness and quality. Therefore, we take infringement of our intellectual property rights seriously and will vigorously enforce our rights to protect our brand and assets. If you wish to use any content from our website for any purpose, including but not limited to commercial use, you must obtain prior written consent from Loy Luxury. We appreciate your cooperation in respecting our intellectual property rights and adhering to these terms. If you have any questions or concerns regarding the use of our content, please contact us for further assistance.
6. Privacy and Data Security
  • We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. 
  • While we prioritize the protection of your privacy and adhere to strict privacy standards, it’s important to note that our Privacy Policy governs how we collect, use, and safeguard your personal information. However, we want to emphasize that we do not assume responsibility for any data shared with third-party payment gateways and shipping providers during the course of transactions. While we carefully select and partner with reputable payment gateways and shipping providers, their handling of your data is subject to their respective privacy policies and practices. We encourage our users to review the privacy policies of these third-party service providers to understand how their personal information will be handled. Despite this disclaimer, we remain committed to safeguarding your privacy to the best of our ability within the scope of our own operations. Should you have any concerns or inquiries regarding the privacy and security of your information, please do not hesitate to contact us. We appreciate your trust in Loy Luxury and assure you that we will continue to prioritize the protection of your privacy.
7. Limitation of Liability
  • While we strive for excellence, LOY Luxury cannot guarantee uninterrupted access to our website. We are not liable for any direct, indirect, or consequential damages arising from your use of our platform.
8. Contact Us

For inquiries, reach out to our team via email or phone. We’re here to assist you!

  • Sales: sales@loyluxury.com
  • Complaints: help@loyluxury.com
  • Returns: help@loyluxury.com
  • Marketing: promotions@loyluxury.com
  • Address: 242, Block-B, Gopal Nagar, Nanda Enclave, Najafgarh, South West Delhi (110043), Delhi, India
  • Phone: +91 9634005864
  • Email: contact@loyluxury.com

Thank you for choosing LOY Luxury. Elevate your lifestyle with opulence and distinction! 


Please note that these terms are subject to change, and we recommend reviewing them periodically. If you have any questions or need further clarification, feel free to reach out to us.

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